Quality Dynamics Consultancy Sdn Bhd presents

November 03-04, 2008 (9am - 5pm) at The Summit Hotel, Subang USJ / Holiday Villa, Subang

Failure Mode And Effects Analysis (FMEA)

(by Ms. Pauline Cheah)

objectives

At the end of this Training Programme, participants will be able to, among others:

» Understand the purpose and benefits of FMEA.
» Understand the FMEA Methodology.
» Create an FMEA by applying the methodology and process steps using a case study.

program content

FMEA Overview
- » History of FMEA
- » What is FMEA?
- » FMEA Model
- » FMEA link to problem prevention
- » Benefits of FMEA
- » Types of FMEA - design, process, equipment
- » FMEA in product life cycle
- » Roles and responsibilities
- » Steps in filling up FMEA template
FMEA Process Steps and Flow
1) Prepare FMEA
- 1. Define Scope
- 2. Define Objectives and Success Criteria
- 3. Define Team
- 4. Review FMEA Process
- 5. Gather Relevant Information
- 6. Prepare Preliminary FMEA
  - » Example - marking process
2) Develop FMEA
- 1. Define Unit Process flow Steps
- 2. List Potential Failure Modes
- 3. List Potential Failure Effects
- 4. Assign Severity Rating
  - » Severity overview/guideline
  - » Relationship of failure/effect/cause
  - » Occurrence guideline
  - » Detection overview/guideline
  - » RPN guideline
3) Act on FMEA Results
- 1. Prioritize Failure Mode
- 2. Determine recommended action
- 3. Assign owner(s) to action
- 4. Data collection
- 5. Revise FMEA
- 6. FMEA deployment & Follow-up
  - » RPN guidelines
  - » FMEA and criticality
  - » When to revise FMEA?
Case Studies
- » coffee maker
- » choc chip cookie
More examples of FMEA applications
Group activity (actual work application)
- » identify new project
- » establish FMEA
- » present project

methodology

Power Point Presentation, Exercises, Group Discussions & Case Study

who must attend

Managers/engineers/technicians/supervisors who wish to apply FMEA to proactively manage the operation issues or abnormalities to stay competitive in the market by using this systematic, scientific approach.

investment fee / early bird by 24/10/08

Standard: RM 1,010.00 / RM 910.00 per participant

Group discount: RM 960.00 / RM 860.00 per participant for a minimum of 2 participants from the same company

(Fee inclusive of Buffet Lunch, Refreshment, Training Bag, Handouts,
Writing Pad, Pen & Certificate of Completion)

registration & payment

PROGRAMS ARE CLAIMABLE UNDER SBL SCHEME
Please register online through www.qdc.com.my or call 03-78054587 / 03-78044196. Our phone line operation hours are from 8:30am to 6:00pm from Monday to Friday.
All registration MUST be accompanied with PAYMENT.
Completed registration form with CHEQUES should be made in favor of "Quality Dynamics Consultancy Sdn Bhd" and sent to:

(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. Quality Dynamics Consultancy Sdn Bhd reserves the right to cancel or reschedule the above course and shall inform participants of the changes)

COURSE FACILITATOR - MS. PAULINE CHEAH

Ms Pauline Cheah has 15 years of hands-on experience as a trainer cum consultant in statistical engineering applications and process control systems in the semiconductor industry. Upon graduation from University Malaya with Honours degree in BSc (Mathematics), she started her career in AMD Penang in 1991 as SPC engineer who had worked with individuals and project teams for paper presentation at Technical conferences and Operators Symposiums. In AMD, Pauline was one of the main instructor for Sigma College tutorial program to prepare participants for Sigma College exam. She also had major contributions to the computerized SPC system which is an in-house developed system and was recognized through the AMD Technical Excellence Award.

In 1996, she had moved on to pursue her career with Intel Technology Penang as Senior Process Statistician, she had provided consultation on statistical methodology for quality and process improvements, process control system and problem solving techniques. She had also conducted various problem solving and statistical courses at Intel-U such as Basic Statistics, SPC, FMEA, RFC, Measurement System Analysis, Design of Experiments, Binomial Statistical Methods, Monitor Reduction/Elimination, Acceptance Sampling and Commonality Analysis. In addition, she also had the experience in being a QCC judge for internal convention.

In Intel, she was one of the key driver for Data Analytical Competency SWAT team for CPU engineers to build their competencies in data driven decisions.

In 2007, Pauline had started her new self employed venture as a trainer cum consultant in Quality and Process Improvements courses to factories in Penang and Kedah. Her other professional qualifications include ASQC Certified Quality Engineer and Lead Auditor of Quality Systems training by Neville Clarke.