Quality Dynamics Consultancy Sdn Bhd presents

Dismissal Procedures & Domestic Inquiry

(by Mr. Cyril Pagadala )

objectives

At the end of the programme participants are able to:

     - Select the right members for roles of chairman, secretary
        and panel members.
     - Conduct the Domestic Inquiry professionally
     - Design the right question
     - Ask the questions in an acceptable manner
     - Write proper minutes of the Domestic Inquiry
     - Come to a proper decision of ‘Guilty or Not Guilty’ verdict
     - Draft the Summary Report of the Panel Decision
     - Draft the Recommendation Report for dismissal
     - Draft the Dismissal Letter to employee

program content

1.  Introduction and Overview
      - What is Domestic Inquiry?
      - Importance of the Domestic Inquiry
2.  Rules and Regulations
      - Basic Principles in Rules
      - Importance of Rules and Regulations
      - Principles in drawing up rules and regulations
      - Major and Minor Misconduct
3.  Preparing the Case
      - Level of evidence required
      - Preparing witnesses
      - Preparing management’s case
      - Right of employer and employee
4.  The Domestic Inquiry Panel
      - Who sits on the panel?
      - How to select the right panel?
      - Who select the panel?
      - The role of panel members
      - How many should be on the panel
      - Rights of employer and employee
5.  Conducing the Domestic Inquiry Proper
      - Seating arrangement of panel members and others
      - Carrying out the Domestic Inquiry: do’s and don’ts
      - The process of the Inquiry
      - Starting and ending the Inquiry
      - Roles of chairman and panel members
      - Roles of prosecutor, witnesses and accused
      - Common pitfalls
6.  Writing Out Minutes of Domestic Inquiry
      - Qualifications of Secretary
      - Order and format of minutes
      - Time frame for producing minutes
      - How many pages?
      - Language of minutes
      - Who should sign the minutes?

DISMISSAL PROCEDURES

7.  Post-Domestic Inquiry Procedures
      - Factors to take into account for decision-making
      - Preparing a summary report for ‘Guilty Verdict’
        for dismissal by panel
      - Preparing the recommendation for dismissal report
      - Preparing the dismissal letter
      - Who decides on dismissal
      - Who signs the dismissal letter
      - Role of HR Manager
      - Role of CEO
      - Appeal process
8.  Unfair Dismissals & Constructive Dismissals Issues
      - Time limit for employee to make complaints under
        Industrial Relations Act 1967
      - Who may represent employer for conciliation
        proceedings?
      - Who may represent employer in Industrial Courts?
      - Maximum compensation
      - Dismissal without notice
      - Dismissal with notice
      - Constructive Dismissal
9.  Legal Aspects of Conducting Domestic Inquiries and 
    Handling Dismissals
      - Disciplinary action
      - Company policy
      - Relevant aspects of Employment Act & Industrial
        Relations Act
      - Legal precedents set by Industrial court awards
      - Code of conduct for Industrial Harmony

 

 

methodology

Presentation, Domestic Inquiry Role Play, Case Study,
Interactive Group Discussion.

who must attend

HR Managers, HR Executives, HR Assistants, Secretaries, Personal Assistants, Line Managers/Line Executives, Other Non-HR Managers and Executives and Supervisors.

investment fee / early bird by 12/11/2010

Standard: RM 1,010.00 / RM 910.00 per participant

Group discount: RM 960.00 / RM 860.00 per participant for a minimum of 2 participants from the same company

(Fee inclusive of Refreshment, Buffet Lunch, Training Bag, Handouts, Writing Pad, Pen & Certificate of Completion)

registration & payment

PROGRAMS ARE CLAIMABLE UNDER SBL SCHEME

Please register online through www.qdc.com.my or call 03-78054587 / 03-78044196. Our phone line operation hours are from 8:30am to 6:00pm from Monday to Friday.

All registration MUST be accompanied with PAYMENT.

Completed registration form with CHEQUES should be made in favor of "Quality Dynamics Consultancy Sdn Bhd" and sent to:

QUALITY DYNAMICS CONSULTANCY SDN BHD
No. 343, Block A, Kelana Centre Point, No.3 Jalan SS7/19,
Kelana Jaya, 47301 Petaling Jaya,
Selangor, Malaysia.

Tel : 03-78054587 / 03-78044196
Fax: 03-78054514
E-mail: training@qdc.com.my
( Rahifah / Thang )

PSMB Reg: 0938

(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. Quality Dynamics Consultancy Sdn Bhd reserves the right to cancel or reschedule the above course and shall inform participants of the changes)

COURSE FACILITATOR - MR. CYRIL PAGADALA