Quality Dynamics Consultancy Sdn Bhd presents

Termination of Employment, Conducting a Domestic Inquiry & Handling Misconduct

(by Mr. Cyril Pagadala )

objectives

At the end of the programme participants are able to:
      •    Understand the importance of having a proper set of rules and regulations
      •    Understand the importance of having a proper contract of service to
            avoid problems in termination  
      •    Identify the important major and minor misconduct categories
      •    Understand how a minor misconduct can become a major one
      •    Handle termination and non-confirmation of probationers
      •    Handle termination due to poor performance of permanent employees
      •    Handle termination due to retrenchment, lay-off, downsizing, relocation etc
      •    Handle termination due to misconduct and indiscipline 
      •    Conduct a proper Domestic Inquiry
      •    Draft the various letters on ‘suspension’, ‘charge sheet’,
           ‘warning’ & ‘dismissal’
      •    Know the critical difference between ‘dismissal’ and ‘constructive
            'dismissal’ so as to avoid ‘constructive dismissal’
      •    Avoid the costly mistakes made by others in poorly handled cases of
            termination that ended up in the Industrial Courts
      •    Know the relevant laws relating to handling of misconduct,conducting
            a Domestic Inquiry and termination of employment

program content

HANDLING MISCONDUCT

(1) Rules and Regulations
       •  Basic Principles in Rules,
       •  Importance of Rules and regulations
       •  Principles in drawing up rules and regulations
       •  Major and Minor Misconduct

(2) Developing A Grievance Procedure
       •  Who draws up the procedure
       •  The steps in the procedure
       •  Final decision maker

(3) Types of Misconduct
       •  Malingering
       •  Tardiness
       •  Poor or inefficient job performance
       •  Absence without approval
       •  Absence before or after PH
       •  Absence from the workplace  
       •  Excessive MC
       •  Disobedience
       •  Insubordination   

(4) Counselling
       •  What is counselling?
       •  Importance of counselling
       •  Do’s and don’ts in counselling
       •  Who should counsel?
       •  Qualities of a good counsellor
       •  Steps in counselling
       •  How to counsel
       •  Follow-up counselling  

(5) Disciplinary Action  
       •  Delivering verbal warnings: do’s and don’ts
       •  Preparing Written Warning Letters: do’s and don’ts
       •  Preparing suspension letters: do’s and don’ts
       •  Suspension before and after Domestic Inquiry

CONDUCTING DOMESTIC INQUIRY

(6) The Domestic Inquiry Panel
       •  Who sits on the panel?
       •  How to select the right panel
       •  Who selects the panel?
       •  The roles of panel members
       •  How many should be on the panel
       •  Rights of employer and employee

(7) Conducing the Domestic Inquiry Proper
       •  Seating arrangement of panel members and others   
       •  Carrying Out the Domestic Inquiry: do’s and don’ts
       •  The process of the Inquiry
       •  Starting and ending the Inquiry
       •  Roles of chairman and panel members
       •  Roles of prosecutor, witnesses and accused
       •  Common pitfalls

TERMINATION OF EMPLOYMENT

(8) Unfair Dismissals & Constructive Dismissals
       •  Time limit for employee to make complaints under
          Industrial Relations Act 1967
       •  Who may represent employer for conciliation proceedings?  
       •  Who may represent employer in Industrial Courts?
       •  Maximum compensation   
       •  Dismissal without notice
       •  Dismissal with notice  
       •  Constructive Dismissal
    
(9) Other Termination    
       •  Notice period for Termination/lay-off
       •  Situations for termination
       •  Situations for giving notice 
       •  Frustration of contracts
       •  Expiry of fixed term contracts
       •  Termination of probationers
 
(10) Termination Benefits
       •  Notice period 
       •  Gratuity payments
       •  Termination benefits under the law

(11) Legal Aspects of Handling Misconduct, Conducting Domestic
        Inquiries and Termination of Employment 
       •  Disciplinary action
       •  Company policy
       •  Relevant aspects of Employment Act & Industrial Relations Act
       •  Legal precedents set by Industrial court awards
       •  Code of conduct for Industrial Harmony   
 

methodology

Presentations, case study, interactive discussions, workshops, role-play

who must attend

CEO, HR Manager, HR Executive, HR Assistant, Personal
Assistant, Secretary, Line Managers/Executives, Supervisors,
Other Non-HR Managers and Executives.

investment fee / early bird by 14/02/2012

Standard: RM 1,180.00 / RM 1,065.00 per participant

Group discount: RM 1,130.00 / RM 995.00 per participant for a minimum of 2 participants from the same company

(Fee inclusive of Refreshment, Buffet Lunch, Training Bag, Handouts,  & Certificate of Completion)

registration & payment

PROGRAMS ARE CLAIMABLE UNDER SBL SCHEME

Please register online through www.qdc.com.my or call 03-78054587 / 03-78044196. Our phone line operation hours are from 8:30am to 6:00pm from Monday to Friday.

All registration MUST be accompanied with PAYMENT.

Completed registration form with CHEQUES should be made in favor of "Quality Dynamics Consultancy Sdn Bhd" and sent to:

QUALITY DYNAMICS CONSULTANCY SDN BHD
No. 343, Block A, Kelana Centre Point, No.3 Jalan SS7/19,
Kelana Jaya, 47301 Petaling Jaya,
Selangor, Malaysia.

Tel : 03-78054587 / 03-78044196
Fax: 03-78054514
E-mail: training@qdc.com.my
( Wani/ Thang )

PSMB Reg: 0938

(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. Quality Dynamics Consultancy Sdn Bhd reserves the right to cancel or reschedule the above course and shall inform participants of the changes)

COURSE FACILITATOR - MR. CYRIL PAGADALA