Quality Dynamics Consultancy Sdn Bhd presents

May 30 - 31, 2012 (9am - 5pm) at Holiday Inn Glenmarie, Shah Alam

ISO 9001:2008 QMS (Interpretation, Documentation, Implementation)

(by Mr. Tan Por Sing )

objectives

At the end of this Training Programme, participants will be able to, among others;
     - Understand the Requirements of ISO 9001:2008 International Standard
     - Be able to develop the Quality Manual and Procedures for ISO 9001:2008
        International Standard
     - Learn how to Implement ISO 9001:2008 International Standard
     - Know the Role and Responsibility to ensure successful implementation of ISO
        9001:2008

program content

Introducing ISO 9001:2008
    - Key Definitions
    - Process Model Approach
    - Eight Quality Management Principles

ISO 9001:2008 Standard-Interpretation of
    - Clause 4 Quality Management Systems
    - Clause 5 Management responsibility
    - Clause 6 Resource Management
    - Clause 7 Product Realisation
    - Clause 8 Measurement, Analysis and Improvement
Group Work

Documentation of ISO 9001:2008
    - Documentation Structure
    - Format of Quality Manual & Procedures
    - The Mandatory Procedures
    - Instruction, Records & Other Support
      Documents
Sample of Quality Manual and Procedures
Group Work

Implementation of ISO 9001:2008
    - Organizational structure
    - The QMR, Steering Committee and the
       Working Committee
    - The PDCA approach
    - Internal Quality Audit
    - The Certification Process

Roles & Responsibility in Successful ISO 9001:2008 Implementation
    - Management
    - Management Representative
    - Process Owners
    - Other Staff
Group Work

methodology

Power Point Presentation, Group Discussions, Case Study & Exercises.

who must attend

All Quality Managers & Practitioners, Internal Quality Auditors, All levels of Senior Managers and Managers, Companies that will be adopting and certifying ISO 9001:2008.

investment fee / early bird by 16/05/2012

Standard: RM 1,180.00 / RM 1,065.00 per participant

Group discount: RM 1,130.00 / RM 995.00 per participant for a minimum of 2 participants from the same company

(Fee inclusive of Refreshment, Buffet Lunch, Training Bag, Handouts, & Certificate of Completion)

registration & payment

PROGRAMS ARE CLAIMABLE UNDER SBL SCHEME

Please register online through www.qdc.com.my or call 03-78054587 / 03-78044196. Our phone line operation hours are from 8:30am to 6:00pm from Monday to Friday.

All registration MUST be accompanied with PAYMENT.

Completed registration form with CHEQUES should be made in favor of "Quality Dynamics Consultancy Sdn Bhd" and sent to:

QUALITY DYNAMICS CONSULTANCY SDN BHD
No. 343, Block A, Kelana Centre Point, No.3 Jalan SS7/19,
Kelana Jaya, 47301 Petaling Jaya,
Selangor, Malaysia.

Tel : 03-78054587 / 03-78044196
Fax: 03-78054514
E-mail: training@qdc.com.my
( Wani/ Thang )

PSMB Reg: 0938

(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. Quality Dynamics Consultancy Sdn Bhd reserves the right to cancel or reschedule the above course and shall inform participants of the changes)

COURSE FACILITATOR - MR. TAN POR SING

Chief Consultant and Trainer of Quality Dynamics Consultancy Sdn Bhd., Mr. Tan has over 20 years of experience in the Training and Implementation of Operational and Improvement Techniques such as TQM, QCC/ICC, SPC, ISO 9000, 5S, QC Tools, Work Study, Kaizen Practices, Filing & Records Management and many others. He is one of the pioneers in the implementing and training of QCC and TQM in Malaysia. His clientele list of trainings and consultancy include many MNCs and local companies. Mr. Tan also has many years of hands-on experience managing production, maintenance and service operation.

A Mechanical Engineer by training, Mr. Tan obtained his BSc in Mechanical Engineering from the Strathclyde University, Scotland and MSc. (with Distinction) in Manufacturing Systems Engineering from the Warwick University, England. A former trainer and consultant with Malaysia Productivity Corporation, Mr. Tan has received specialized trainings in Japan, Australia, The Netherlands, India, Taiwan, The Philippines, Thailand, Singapore and also locally.

A Lead Auditor of the Technical Audit Team in the yearly Prime Minister Quality Award and Quality Management Excellence Award for over 10 years, Mr. Tan also represented Malaysia as a National Quality Management Award Expert in the National Quality Management Awards Round-Table Conference at Japan Productivity Center (JPC), Tokyo, which was sponsored by the Asian Productivity Organization (APO).

A qualified ISO 9000 Quality Management Systems and EMS auditor, he has helped many organizations to be ISO 9001 certified.

Mr. Tan was a Chief Judge in MPC National and Regional QCC/ICC Conventions. He is also a regular judge in many QIT/QCC conventions in many MNCs and local companies. Mr. Tan also holds an internationally recognized blue-card as a practitioner in Methods-Time Measurement technique from the United Kingdom M-TM Association.