Quality Dynamics Consultancy Sdn Bhd presents

Jun 14 - 15, 2012 (9am - 5pm) at Holiday Inn Glenmarie, Shah Alam

Statistical Process Control (SPC) for Engineers & Executives

(by Mr. Tan Por Sing )

objectives

At the end of the program, you will be able to:

   1. Understand the principles and causes of process variation
   2. Measure process variation
   3. Construct and interpret control charts
   4. Use the different SPC tools for process control
   5. Initiate corrective action to investigate the cause(s) of
        out-of-control signals
   6. Measure your process capability

program content

Quality, Quality Improvement and SPC
     - Factors affecting Quality & Quality Improvement
     - SPC role in Quality Improvement Process

What is a Process?
     - Factors affecting process variation
     - The system approach to understanding   process
     - Types of causes of process variation
     - What is an effective control

What is SPC?
     - Concepts
     - SPC environment
     - Basic principles of SPC

Basic Statistical Terms and Concepts
     - Population and Sampling
     - Mean, Range and Standard Deviation

Histogram
     - Understanding histogram
     - Construction
     - Interpretations

The Different Types of Control Charts
     - Continuous values and Discrete values

The Concepts and Applications of X-bar R chart, p, np, u and c Control Charts

Implementation of Control Charts
     - Identifying rationale subgroups 
     - Step by step setting of Control Limits
     - Control Limits versus Specification Limits

Construction, Interpretation and identifying out of control signal
 in X-bar R chart
     - points out-of-control limits, run, trend, freak,
        instability and etc.

Determining Process Capability Index
     - Calculation of  Cp and Cpk
     - Understanding of Cp and Cpk

Process Improvement Methodology

Software Demonstration
     - Construction, Calculation and Interpretation of
       X-bar R chart, Cp and Cpk values

 

methodology

Power Point Presentation, Discussions, Exercises,
Group Work and Q&A Session

who must attend

    - All Quality and Production Managers and Executives
    - All levels of Senior Managers, Managers, Executives and Engineers, 
       Companies that will be implementing SPC

investment fee / early bird by 01/06/2012

Standard: RM 1,180.00 / RM 1,065.00 per participant

Group discount: RM 1,130.00 / RM 995.00 per participant for a minimum of 2 participants from the same company

(Fee inclusive of Refreshment, Buffet Lunch, Training Bag, Handouts,  & Certificate of Completion)

registration & payment


PROGRAMS ARE CLAIMABLE UNDER SBL SCHEME

Please register online through www.qdc.com.my or call 03-78054587 / 03-78044196. Our phone line operation hours are from 8:30am to 6:00pm from Monday to Friday.

All registration MUST be accompanied with PAYMENT.

Completed registration form with CHEQUES should be made in favor of "Quality Dynamics Consultancy Sdn Bhd" and sent to:

(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. Quality Dynamics Consultancy Sdn Bhd reserves the right to cancel or reschedule the above course and shall inform participants of the changes)

COURSE FACILITATOR - MR. TAN POR SING

Chief Consultant and Trainer of Quality Dynamics Consultancy Sdn Bhd., Mr. Tan has over 20 years of experience in the Training and Implementation of Operational and Improvement Techniques such as TQM, QCC/ICC, SPC, ISO 9000, 5S, QC Tools, Work Study, Kaizen Practices, Filing & Records Management and many others. He is one of the pioneers in the implementing and training of QCC and TQM in Malaysia. His clientele list of trainings and consultancy include many MNCs and local companies.  Mr. Tan also has many years of hands-on experience managing  production, maintenance and service operation.

A Mechanical Engineer by training, Mr. Tan obtained his BSc in Mechanical Engineering from the Strathclyde University, Scotland and MSc. (with Distinction) in Manufacturing Systems Engineering from the Warwick University, England. A former trainer and consultant with Malaysia Productivity Corporation, Mr. Tan has received specialized trainings in Japan, Australia, The Netherlands, India, Taiwan, The Philippines, Thailand, Singapore and also locally.

A Lead Auditor of the Technical Audit Team in the yearly Prime Minister Quality Award and Quality Management Excellence Award for over 10 years, Mr. Tan also represented Malaysia as a National Quality Management Award Expert in the National Quality Management Awards Round-Table Conference at Japan Productivity Center (JPC), Tokyo, which was sponsored by the Asian Productivity Organization (APO).

A qualified ISO 9000 Quality Management Systems and EMS auditor, he has helped many organizations to be ISO 9001 certified.

Mr. Tan was a Chief Judge in MPC National and Regional QCC/ICC Conventions. He is also a regular judge in many QIT/QCC conventions in many MNCs and local companies. Mr. Tan also holds an internationally recognized blue-card as a practitioner in Methods-Time Measurement technique from the United Kingdom M-TM Association.