Quality Dynamics Consultancy Sdn Bhd presents

Jun 21 - 22, 2012 (9am - 5pm) at Holiday Inn Glenmarie, Shah Alam

Filing & Record Management

(by Mr. Tan Por Sing )

objectives

At the end of this Training Program, participants will be able to, among others:

     - Learn the essential principles, techniques & procedures of Filing &
        Records Management;
     - Manage their files and records efficiently & effectively;
     - Learn the principle of "5S" in the work place; and
     - Generally contribute to the improved quality & productivity at the
        work place

 

program content

1.  Introduction to FRM
      - What is FRM?
      - Why we need a good FRM system?
      - What are the problems of FRM?
      - The Essentials of good Filing System
      - The complete life cycle of a record
    Group Work

2. Filing Systems and Classifications
     - Types of Filing Systems
           - Centralized, Decentralized and Semi-centralized filing system
           - Strength and Weaknesses of each Filing System
     - Different Types of Filing Classifications
           - Alphabetical, Numerical and Alpha-numerical
           - Examples of each filing classification
           - Strength and Weaknesses of each filing classification
    Group Work

3. Files and Records Control
     - How to prevent the Loss of Records that are borrowed from files?
     - How to prevent Records from becoming Lost Within the Files?
     - Applying the Charge System for Files and Records Control
     - Importance of SOP for Improving Files and Records Control
     - Examples of SOP in FRM
    Group Work

4. Records Detention and Disposal
     - What is a Records Retention Schedule?
     - The Benefits of a Records Retention Schedule
     - Government Regulations on record retention and disposal
     - Factors in evaluating records
     - Examples of records retention period
     - Setting up a retention schedule
     - Transfer and Disposal – Factors to consider
     - Plans for transfer of records
     - How to determine disposal schedule
     - Destruction of files
    Group Work

5. Filing Equipments & Layout
     - Factors to consider when choosing filing equipments
     - Sample of different types of filing equipments
     - What constitute a Good Layout?

6. 5S Practices in the Office
     - The meaning of Seiri, Seiton, Seiketsu, Seiketsu and Shitsuke
     - Some Example of good 5S practices in the office
     - The Benefits of 5S
     - 5S and Records Management

7.  Group Work: "Your File"

This session discuss the FRM practices in participant’s company based on the
file that the participant’s is requested to bring to the course.

The objective of this group work is to enable the group to give immediate
feedback as to How To improve their existing FRM practices in their company.

 

methodology

Power Point Presentation, Group Discussion, Case Study, Exercises.

who must attend

All personnel involved in Filing & Records Management 
    - Clerks, Admin. Staff, etc.

investment fee / early bird by 06/06/2012

Standard: RM 1,180.00 / RM 1,065.00 per participant

Group discount: RM 1,130.00 / RM 995.00 per participant for a minimum of 2 participants from the same company

(Fee inclusive of Refreshment, Buffet Lunch, Training Bag, Handouts,  & Certificate of Completion)

registration & payment


PROGRAMS ARE CLAIMABLE UNDER SBL SCHEME

Please register online through www.qdc.com.my or call 03-78054587 / 03-78044196. Our phone line operation hours are from 8:30am to 6:00pm from Monday to Friday.

All registration MUST be accompanied with PAYMENT.

Completed registration form with CHEQUES should be made in favor of "Quality Dynamics Consultancy Sdn Bhd" and sent to:

(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. Quality Dynamics Consultancy Sdn Bhd reserves the right to cancel or reschedule the above course and shall inform participants of the changes)

COURSE FACILITATOR - MR. TAN POR SING

Chief Consultant and Trainer of Quality Dynamics Consultancy Sdn Bhd., Mr. Tan has over 20 years of experience in the Training and Implementation of Operational and Improvement Techniques such as TQM, QCC/ICC, SPC, ISO 9000, 5S, QC Tools, Work Study, Kaizen Practices, Filing & Records Management and many others. He is one of the pioneers in the implementing and training of QCC and TQM in Malaysia. His clientele list of trainings and consultancy include many MNCs and local companies.  Mr. Tan also has many years of hands-on experience managing  production, maintenance and service operation.

A Mechanical Engineer by training, Mr. Tan obtained his BSc in Mechanical Engineering from the Strathclyde University, Scotland and MSc. (with Distinction) in Manufacturing Systems Engineering from the Warwick University, England. A former trainer and consultant with Malaysia Productivity Corporation, Mr. Tan has received specialized trainings in Japan, Australia, The Netherlands, India, Taiwan, The Philippines, Thailand, Singapore and also locally.

A Lead Auditor of the Technical Audit Team in the yearly Prime Minister Quality Award and Quality Management Excellence Award for over 10 years, Mr. Tan also represented Malaysia as a National Quality Management Award Expert in the National Quality Management Awards Round-Table Conference at Japan Productivity Center (JPC), Tokyo, which was sponsored by the Asian Productivity Organization (APO).

A qualified ISO 9000 Quality Management Systems and EMS auditor, he has helped many organizations to be ISO 9001 certified.

Mr. Tan was a Chief Judge in MPC National and Regional QCC/ICC Conventions. He is also a regular judge in many QIT/QCC conventions in many MNCs and local companies. Mr. Tan also holds an internationally recognized blue-card as a practitioner in Methods-Time Measurement technique from the United Kingdom M-TM Association.