Quality Dynamics Consultancy Sdn Bhd presents

May 28 - 29, 2013 (9am - 5pm) at Holiday Inn Glenmarie, Shah Alam

Internal Quality Auditors Training (ISO 9001:2008)

(by Mr. Tan Por Sing )

objectives

At the end of this Training Programme, participants will be able to, among others:
   -  Understand the reasons for Internal Quality Audit
   -  Understand the requirements for ISO 9001, version 2008
   -  Be able to carry out the internal quality audit and use it productively
   -  Be able to write non-conformance and conformance reports for further action
   -  Be able to advise personnel on the requirement of the audit

program content

1.    The ISO 9001: 2008 Standard
          -    Quality Management Systems
          -    Quality Management Systems Process Model
          -    Documentation Structure
          -    Eight Quality Management Principles
          -    The ISO 9001: 2008 Standard - Requirements

2.    Introduction to Auditing
          -    ISO 9001 requirements for Internal Quality Audit
          -    Definition of Audit
          -    What is it?
          -    What it is not?
          -    Terms relating to audit
          -    Why perform quality audit?
          -    Basic requirements for auditor
          -    Audit philosophy
          -    Practical tips on auditing

3.   Audit planning
          -    Planning flow
          -    Scheduling of audit
          -    Nominate auditors
          -    Audit plan
          -    Audit trails
          -    Pre-audit preparation
          -    Audit briefing
          -    Document review
          -    Audit checklist
          -    Audit toolkit

4.   Audit performance
          -    Opening meeting
          -    Conduct audit
          -    Record findings
          -    Closing meeting

5.   Non conformances and audit reporting
          -    Audit findings
          -    Non-conformity
          -    Classify non-conformity
          -    Non-conformity report
          -    Observation
          -    Analysis
          -    Audit report
          -    Closing meeting or post-audit meeting

6.   Follow-up on the audit
          -    Corrective action
          -    Follow-up
          -    System review
          -    System update
          -    Record update

methodology

Power Point, Presentation, Group Discussions, Case Study & Exercises

who must attend

Internal Quality Auditors, Potential Internal Quality Auditors

investment fee / early bird by 14/05/2013

Standard: RM 1,395.00 / RM 1,295.00 per participant

Group discount: RM 1,295.00 / RM 1,195.00 per participant for a minimum of 2 participants from the same company

(Fee inclusive of Refreshment, Buffet Lunch, Training Bag, Handouts,  & Certificate of Completion)

registration & payment


PROGRAMS ARE CLAIMABLE UNDER SBL SCHEME

Please register online through www.qdc.com.my or call 03-78054587 / 03-78044196. Our phone line operation hours are from 8:30am to 6:00pm from Monday to Friday.

All registration MUST be accompanied with PAYMENT.

Completed registration form with CHEQUES should be made in favor of "Quality Dynamics Consultancy Sdn Bhd" and sent to:

(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. Quality Dynamics Consultancy Sdn Bhd reserves the right to cancel or reschedule the above course and shall inform participants of the changes)

COURSE FACILITATOR - MR. TAN POR SING

Chief Consultant and Trainer of Quality Dynamics Consultancy Sdn Bhd., Mr. Tan has over 20 years of experience in the Training and Implementation of Operational and Improvement Techniques such as TQM, QCC/ICC, SPC, ISO 9000, 5S, QC Tools, Work Study, Kaizen Practices, Filing & Records Management, Store & Inventory Management and many others. He is one of the pioneers in the implementing and training of QCC and TQM in Malaysia. His clientele list of trainings and consultancy include many MNCs and local companies.  Mr. Tan also has many years of hands-on experience managing  production, maintenance and service operation.

A Mechanical Engineer by training, Mr. Tan obtained his BSc in Mechanical Engineering from the Strathclyde University, Scotland and MSc. (with Distinction) in Manufacturing Systems Engineering from the Warwick University, England. A former trainer and consultant with Malaysia Productivity Corporation, Mr. Tan has received specialized trainings in Japan, Australia, The Netherlands, India, Taiwan, The Philippines, Thailand, Singapore and also locally.

A Lead Auditor of the Technical Audit Team in the yearly Prime Minister Quality Award and Quality Management Excellence Award for over 10 years, Mr. Tan also represented Malaysia as a National Quality Management Award Expert in the National Quality Management Awards Round-Table Conference at Japan Productivity Center (JPC), Tokyo, which was sponsored by the Asian Productivity Organization (APO).

A qualified ISO 9000 Quality Management Systems and EMS auditor, he has helped many organizations to be ISO 9001 certified.

Mr. Tan was a Chief Judge in MPC National and Regional QCC/ICC Conventions. He is also a regular judge in many QIT/QCC conventions in many MNCs and local companies. Mr. Tan also holds an internationally recognized blue-card as a practitioner in Methods-Time Measurement technique from the United Kingdom M-TM Association.