Quality Dynamics Consultancy Sdn Bhd presents

Jun 17 - 18, 2013 (9am - 5pm) at Holiday Inn Glenmarie, Shah Alam

7QC Tools

(by Mr. Tan Por Sing )

objectives

     - Application of 7 QC Tools for Problem Solving and Quality
        Improvement Activities
     - Systematic Application of  PDCA Cycle for Problem Solving and 
        Quality Improvement Activities
     - Integrate PDCA Cycle and the 7 QC Tools in Problem Solving and
        Implementing Quality Improvement Project
     -  Learning from a Successful Quality Improvement Project

program content

1. Quality, Quality Improvement and Quality Improvement Project
      - Concept, Objectives and Approach

2. Problem Solving versus Quality Improvement activities.

3. The Importance of Data in Problem Solving and Quality Improvement 
     activities.

4. Tools for:
     - Data Collection
     - Data Analysis
     - Data Presentation

5.  The Importance of the appropriate applications of the 7 QC Tools in
     ensuring effective Problem Solving and Quality Improvement activities


6.  The PDCA Approach to Problem Solving and Quality Improvement
      Activities.

7.  Concept, Applications and Construction of the 7 QC Tools
     - Check Sheet
     - Cause-Effect Diagram
     - Pareto Diagram
     - Graphs and Charts
     - Histogram
     - Stratification
     - Scatter Diagram

8. Integration of the 7 QC Tools and PDCA Cycle in Problem Solving and
   Quality Improvement activities.

9. Case Study of a Successful Quality Improvement Project.
    

methodology

Power Point Presentation, Group Discussions, Case Study and Exercises.

who must attend

Managers and Executives, Quality Improvement Project Facilitators, Leaders, Team Members and All Personnel who are involved in day-to-day Problem Solving and Quality Improvement Activities.

investment fee / early bird by 03/06/2013

Standard: RM 1,395.00 / RM 1,295.00 per participant

Group discount: RM 1,295.00 / RM1,195.00 per participant for a minimum of 2 participants from the same company

(Fee inclusive of Refreshment, Buffet Lunch, Training Bag, Handouts,  & Certificate of Completion)

registration & payment


PROGRAMS ARE CLAIMABLE UNDER SBL SCHEME

Please register online through www.qdc.com.my or call 03-78054587 / 03-78044196. Our phone line operation hours are from 8:30am to 6:00pm from Monday to Friday.

All registration MUST be accompanied with PAYMENT.

Completed registration form with CHEQUES should be made in favor of "Quality Dynamics Consultancy Sdn Bhd" and sent to:

(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. Quality Dynamics Consultancy Sdn Bhd reserves the right to cancel or reschedule the above course and shall inform participants of the changes)

COURSE FACILITATOR - MR. TAN POR SING

Chief Consultant and Trainer of Quality Dynamics Consultancy Sdn Bhd., Mr. Tan has over 20 years of experience in the Training and Implementation of Operational and Improvement Techniques such as TQM, QCC/ICC, SPC, ISO 9000, 5S, QC Tools, Work Study, Kaizen Practices, Filing & Records Management, Store & Inventory Management and many others. He is one of the pioneers in the implementing and training of QCC and TQM in Malaysia. His clientele list of trainings and consultancy include many MNCs and local companies.  Mr. Tan also has many years of hands-on experience managing  production, maintenance and service operation.

A Mechanical Engineer by training, Mr. Tan obtained his BSc in Mechanical Engineering from the Strathclyde University, Scotland and MSc. (with Distinction) in Manufacturing Systems Engineering from the Warwick University, England. A former trainer and consultant with Malaysia Productivity Corporation, Mr. Tan has received specialized trainings in Japan, Australia, The Netherlands, India, Taiwan, The Philippines, Thailand, Singapore and also locally.

A Lead Auditor of the Technical Audit Team in the yearly Prime Minister Quality Award and Quality Management Excellence Award for over 10 years, Mr. Tan also represented Malaysia as a National Quality Management Award Expert in the National Quality Management Awards Round-Table Conference at Japan Productivity Center (JPC), Tokyo, which was sponsored by the Asian Productivity Organization (APO).

A qualified ISO 9000 Quality Management Systems and EMS auditor, he has helped many organizations to be ISO 9001 certified.

Mr. Tan was a Chief Judge in MPC National and Regional QCC/ICC Conventions. He is also a regular judge in many QIT/QCC conventions in many MNCs and local companies. Mr. Tan also holds an internationally recognized blue-card as a practitioner in Methods-Time Measurement technique from the United Kingdom M-TM Association.