Quality Dynamics Consultancy Sdn Bhd presents
Filing & Records Management (VENUE: KOTA KINABALU, SABAH)
(by Tuan Hj. Abdullah Kassim )
objectives
At the end of this Training Program, participants will be able to, among others:
- Learn the essential principles, techniques & procedures of Filing &
Records Management;
- Manage their files and records efficiently & effectively;
- Learn the principle of "5S" in the work place; and
- Generally contribute to the improved quality & productivity at the
work place
program content
1. Introduction to FRM- What is FRM?
- Why we need a good FRM system?
- What are the problems of FRM?
- The Essentials of good Filing System
- The complete life cycle of a record
Group Work
2. ISO 9001 Requirements in Document & Records Control
- Document Control
- Factors for Document Control
- Sample of Document Control Procedure
- Record Control
- Factors for Record Control
- Sample of Record Control Procedure
3. Filing Systems and Classifications
- Different Types of Filing Classifications
- Alphabetical, Numerical and Alpha-numerical
- Examples of each filing classification
- Strength and Weaknesses of each filing classification
Group Work
4. Files and Records Control
- How to prevent the Loss of Records that are borrowed from files?
- How to prevent Records from becoming Lost Within the Files?
- Applying the Charge System for Files and Records Control
- Importance of SOP for Improving Files and Records Control
- Examples of SOP in FRM
Group Work
5. Records Detention and Disposal
- What is a Records Retention Schedule?
- The Benefits of a Records Retention Schedule
- Government Regulations on record retention and disposal
- Factors in evaluating records
- Examples of records retention period
- Setting up a retention schedule
- Transfer and Disposal – Factors to consider
- Plans for transfer of records
- How to determine disposal schedule
- Destruction of files
Group Work
6. 5S Practices in the Office
- The meaning of Seiri, Seiton, Seiso, Seiketsu and Shitsuke
- Some Example of good 5S practices in the office
- The Benefits of 5S
- 5S and Records Management
7. Group Work: "Your File"
This session discuss the FRM practices in participant’s company based on
the file that the participant’s is requested to bring to the course. The
objective of this group work is to enable the group to give immediate
feedback as to How to improve their existing FRM practices in their company.
methodology
Power Point Presentation, Group Discussion, Case Study, Exercises.
who must attend
All personnel involved in Filing & Records Management
- Clerks, Admin. Staff, etc.
investment fee / early bird by 15/09/2016
Standard: RM 1,495.00 nett / RM1,395.00 nett per participant
Group discount: RM1,395.00 nett / RM 1,295.00 nett per participant for a minimum of 2 participants from the same company
(Fee inclusive of Refreshment, Buffet Lunch, Training Bag, Handouts, & Certificate of Completion) |
registration & payment
PROGRAMS ARE CLAIMABLE UNDER SBL SCHEME
Please register online through www.qdc.com.my or call 03-78054587 / 03-78044196. Our phone line operation hours are from 8:30am to 6:00pm from Monday to Friday.
All registration MUST be accompanied with PAYMENT.
Completed registration form with CHEQUES should be made in favor of "Quality Dynamics Consultancy Sdn Bhd" and sent to:
QUALITY DYNAMICS CONSULTANCY SDN BHD
No. 343, Block A, Kelana Centre Point, No.3 Jalan SS7/19,
Kelana Jaya, 47301 Petaling Jaya,
Selangor, Malaysia.
Tel : 03-78054587 / 03-78044196
Fax: 03-78054514
E-mail:
training@qdc.com.my
(
Wani/ Thang )
PSMB Reg: 620717-P
(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. Quality Dynamics Consultancy Sdn Bhd reserves the right to cancel or reschedule the above course and shall inform participants of the changes)
COURSE FACILITATOR - TUAN HJ. ABDULLAH KASSIM
Tuan Hj. Abdullah Kassim has been involved in training and consultancy work for the past 22 years. Areas of specialisation are productivity and quality improvement and production/operations management. His specific areas of expertise are Operations Management, Manufacturing Systems, Total Quality Management, Quality Control Circles, 5S activities and Statistical Process Control.
He has carry out a number of consultancy programmes with local organizations both public and private sectors in 5S, ICC and other quality improvement programmes.
During his tenure at Malaysia Productivity Corporation he was also an auditor for 5S certification. He is also a regular judge for ICC conventions organised by Malaysia Productivity Corporation both at the regional and National levels. He has also participated as a judge for ICC in-house presentations in many organisations.
He was also a member of the quality audit team for the Malaysia Quality Management Excellence Award organised by Ministry of International Trade and Industry (MITI).
Tuan Hj. Abdullah Kassim graduated with Bachelor Science from Universiti Sains Malaysia and MSc. in Operation Management and Manufacturing System from University of Nottingham UK. He is also a certified professional trainer and consultant in productivity improvement programme by JPC-SED.