Quality Dynamics Consultancy Sdn Bhd presents
Filing & Records Management
(by Mr. Tan Por Sing )
objectives
At the end of this Training Program, participants will be able to, among others:1. Learn the essential principles, techniques & procedures of filing and
records management;
2. Manage their files and records efficiently & effectively;
3. Learn the principle of 5S in the work place; and
4. Generally contribute to the improved quality & productivity at the work place
program content
1. Introduction to FRM- What is FRM?
- Why we need a good FRM system?
- What are the problems of FRM?
- The Essentials of good Filing System
- The complete life cycle of a record
Group Work
2. Filing Systems and Classifications
(a) Different Types of Filing Classifications
- Alphabetical, Numerical and Alpha-numerical
- Examples of each filing classification
- Strength and Weaknesses of each filing classification
Group Work
3. Files and Records Control
- How to prevent the Loss of Records that are borrowed from files?
- How to prevent Records from becoming Lost Within the Files?
- Applying the Charge System for Files and Records Control
- Importance of SOP for Improving Files and Records Control
- Examples of SOP in FRM
Group Work
4. Examples of Document & Records Control in ISO 9001
(a) Document Control
- Factors for Document Control
(b) Record Control
- Factors for Record Control
5. Records Detention and Disposal
- What is a Records Retention Schedule?
- The Benefits of a Records Retention Schedule
- Government Regulations on record retention and disposal
- Factors in evaluating records
- Examples of records retention period
- Setting up a retention schedule
- Transfer and Disposal - Factors to consider
- Plans for transfer of records
- How to determine disposal schedule
- Destruction of files
Group Work
6. 5S Practices in the Office
- The meaning of Seiri, Seiton, Seiso, Seiketsu and Shitsuke
- Some Example of good 5S practices in the office
- The Benefits of 5S
- 5S and Records Management
7. Group Work: - Your File
This session discuss the FRM practices in participant's company based on
the file that the participant's is requested to bring to the course.
The objective of this group work is to enable the group to give immediate
feedback as to How to improve their existing FRM practices in their company.
methodology
Power Point Presentation, Group Discussion, Case Study, Exercises.
who must attend
All personnel involved in Filing & Records Management
- Clerks, Admin. Staff, etc.
investment fee / early bird by 26/02/2021
Standard: RM 1,595.00 / RM1,495.00 per participant
Group discount: RM1,495.00 / RM1,395.00 per participant for a minimum of 2 participants from the same company
(Fee inclusive of Refreshment, Buffet Lunch, Training Bag, Handouts, & Certificate of Completion) |
registration & payment
PROGRAMS ARE CLAIMABLE UNDER SBL SCHEME
Please register online through www.qdc.com.my or call 03-78054587 / 03-78044196. Our phone line operation hours are from 8:30am to 6:00pm from Monday to Friday.
All registration MUST be accompanied with PAYMENT.
Completed registration form with CHEQUES should be made in favor of "Quality Dynamics Consultancy Sdn Bhd" and sent to:
QUALITY DYNAMICS CONSULTANCY SDN BHD
No. 343, Block A, Kelana Centre Point, No.3 Jalan SS7/19,
Kelana Jaya, 47301 Petaling Jaya,
Selangor, Malaysia.
Tel : 03-78054587 / 03-78044196
Fax: 03-78054514
E-mail:
training@qdc.com.my
(
Thang )
PSMB Reg: 620717-P
(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. Quality Dynamics Consultancy Sdn Bhd reserves the right to cancel or reschedule the above course and shall inform participants of the changes)
COURSE FACILITATOR - MR. TAN POR SING
Mr. Tan is proficient in both English and Bahasa Malaysia.